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The Patient Education Materials Assessment Tool (PEMAT) is a systematic method to evaluate and compare the understandability and actionability of patient education materials. The following are our definitions of understandability and actionability: Understandability: Patient education materials are understandable when consumers of diverse backgrounds and varying levels of health literacy can process and explain key messages. Actionability: Patient education materials are actionable when consumers of diverse backgrounds and varying levels of health literacy can identify what they can do based on the information presented. Using an inventory of both desirable and undesirable characteristics of patient education materials, the PEMAT produces separate numeric scores for understandability and actionability. There are two versions of the PEMAT: PEMAT-P for printable materials (e.g., brochures, pamphlets, PDFs), consisting of 17 items measuring understandability and 7 items measuring actionability. PEMAT-A/V for audiovisual materials (e.g., videos, multi-media materials), consisting of 13 items measuring understandability and 4 items measuring actionability. While most items are relevant to both printable and audiovisual materials, some items are applicable to only one type of material. Who Should Use the PEMAT? The PEMAT was designed to be completed by professionals, including health care providers, health librarians and others tasked with providing high-quality materials to patients or consumers. The PEMAT helps you select from the many patient education materials available to determine those that are easier to understand and easier to act on. Materials that score better on the PEMAT can be distributed to patients and consumers in hard copy, placed in an electronic health record (EHR) system for providers to access at the point of care, or posted on patient Web portals. If more than 1 individual will be rating materials, you can maximize consistency among raters by following this process: Have each rater independently rate the same two materials. Identify items on which discrepancies were common. Discuss each rater s rationale for the rating provided. Review the PEMAT User s Guide to clarify how each item was intended to be rated. Come to consensus on how the guidance in the User s Guide should be implemented in practice. Repeat this process with additional materials until there is agreement on most items. Can the PEMAT Be Used To Assess All Patient Education Materials? No. The PEMAT can be used only for printable and audiovisual materials. (See definitions in the User's Guide.) For example, the PEMAT cannot be used for podcasts or to assess the user-friendliness of Web sites (only materials that can be printed or viewed from a Web site). Are All Materials With High PEMAT Scores High Quality? Not necessarily. The PEMAT does not assess accuracy or comprehensiveness, or perform readability tests. For example, a material could be very understandable, but contain inaccurate information. You will want to supplement the PEMAT with additional assessments. We recommend conducting a readability assessment for print materials in conjunction with using the PEMAT. Using only a readability formula, however, is not a substitute for using the PEMAT. 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In this User s Guide a (P) and (A/V) are listed after an item to indicate whether it is relevant for print and audiovisual materials, respectively. Step 2: Read or view patient education material. Read through or view the patient education material that you are rating in its entirety. Step 3: Decide which PEMAT to use. Choose the PEMAT-P for printable materials or the PEMAT-A/V for audiovisual materials. Step 4: Go through each PEMAT item one by one. All items will have the answer options  Disagree or  Agree. Some  but not all  items will also have a  Not Applicable answer option. Go one by one through each of the items, 24 for printable materials and 17 for audiovisual materials and indicate if you agree or disagree that the material is meeting a specific characteristic. Or, when appropriate, select the  Not Applicable option. You may refer to the material at any time while you complete the form. You don t have to rely on your memory. Consider each item from a patient perspective. For example, for  Item 1: The material makes its purpose completely evident, ask yourself,  If I were a patient unfamiliar with the subject, would I readily know what the purpose of the material was? Step 5: Rate the material on each item as you go. After you determine the rating you would give the material on a specific item, select the number (or NA) from the drop-down menu that corresponds with your answer in the  Rating column of the PEMAT. Do not score an item as  Not Applicable unless there is a  Not Applicable option. Score the material on each item as follows: If Disagree Enter 0 If Agree Enter 1 If Not Applicable Enter NA Additional Guidance for Rating the Material on Each Item (Step 5): Rate an item  Agree when a characteristic occurs throughout a material, that is, nearly all of the time (80% to 100%). Your guiding principle is that if there are obvious examples or times when a characteristic could have been met or could have been better met, then the item should be rated  Disagree. This User s Guide provides additional guidance for rating each item. Do not skip any items. If there is no  Not Applicable option, you must score the item 0 (Disagree) or 1 (Agree). Do not use any knowledge you have about the subject before you read or view the patient education material. Base your ratings ONLY on what is in the material that you are rating. Do not let your rating of one item influence your rating of other items. Be careful to rate each item separately and distinctly from how you rated other items. If you are rating more than one material, focus only on the material that you are reviewing and do not try to compare it to the previous material that you looked at. Step 6: Calculate the Material s Scores. This PEMAT Auto-Scoring Form automatically calculates an overall understandability and actionability score based on the ratings you provide. Step 7: Interpret the PEMAT Scores. The higher the score, the more understandable or actionable the material. For example, a material that receives an understandability score of 90% is more understandable than a material that receives an understandability score of 60%, and the same goes for Actionability. 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