Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 52 Bibliography Items Found
Chen AY, Elliott MN, Spritzer KL, et al. Differences in CAHPS reports and ratings of health care provided to adults and children. Med Care. 2012 Nov, 50 Suppl: S35-S39.
Cleary P, Crofton C, Hays RD, et al. Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. Introduction. Med Care. 2012 Nov, 50 Suppl: S1-S1.
Haviland AM, Elliott MN, Weech-Maldonado R, et al. Racial/ethnic disparities in Medicare Part D experiences. Med Care. 2012 Nov, 50(Suppl): S40-7.
Dyer N, Sorra JS, Smith SA, et al. Psychometric properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Adult Visit Survey. Med Care. 2012 Nov, 50(Suppl): S28-34.
Nembhard IM, Northrup VS, Shaller D, et al. Improving organizational climate for quality and quality of care: does membership in a collaborative help?. Med Care. 2012 Nov, 50(Suppl): S74-82.
Frentzel EM, Sangl JA, Evensen CT, et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members' experiences. Med Care. 2012 Nov, 50(Suppl): S20-7.
Scholle SH, Vuong O, Ding L, et al. Development of and field-test results for the CAHPS PCMH Survey. Med Care. 2012 Nov, 50(Suppl): S2-10.
McInnes DK, Brown JA, Hays RD, et al. Development and evaluation of CAHPS questions to assess the impact of health information technology on patient experiences with ambulatory care. Med Care. 2012 Nov, 50(Suppl): S11-9.
Schlesinger M, Kanouse DE, Rybowski L, et al. Consumer response to patient experience measures in complex information environments. Med Care. 2012 Nov, 50(Suppl): S56-64.
Weech-Maldonado R, Elliott MN, Pradham R, et al. Can hospital cultural competency reduce disparities in patient experiences with care?. Med Care . 2012 Nov, 50(Suppl): S48-55.
Martino SC, Kanouse DE, Elliott MN, et al. A field experiment on the impact of physician-level performance data on consumers' choice of physician. Med Care . 2012 Nov, 50(Suppl): S65-73.
Weech-Maldonado R, Hall A, Bryant T, et al. The relationship between perceived discrimination and patient experiences with health care. Med Care. 2012 Sept, 50(9 Suppl 2): S62-8.
Weech-Maldonado R, Carle A, Weidmer B, et al. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set. Med Care. 2012 Sept, 50(9 Suppl 2): S22-31.
Weech-Maldonado R, Elliott MN, Schiller C, et al. Moving towards culturally competent health systems: organizational and market factors. Soc Sci Med. 2012 Sept, 75(5): 815-22.
Weidmer BA, Brach C, Slaughter ME, et al. Development of items to assess patients' health literacy experiences at hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospital Survey. Med Care. 2012 Sept, 50(9 Suppl 2): S12-21.
Weidmer BA, Brach C, Hays RD. Development and evaluation of CAHPS survey items assessing how well healthcare providers address health literacy. Med Care. 2012 Sept, 50(9): S3-11.
Paddison CA, Elliott MN, Parker RA, et al. Should measures of patient experience in primary care be adjusted for case mix? Evidence from the UK General Practice Patient Survey. BMJ Qual Saf. 2012 Aug, 21(8): 634-40.
Elliott MN, Lehrman WG, Beckett MK, et al. Gender differences in patients' perceptions of inpatient care. Health Serv Res. 2012 Aug, 47(4): 1482-1501.
Zaslavsky AM, Ayanian JZ, Zaborski LB. The validity of race and ethnicity in enrollment data for Medicare beneficiaries. Health Serv Res. 2012 June, 47(3 Pt 2): 1300-21.
Elliott MN, Edwards WS, Klein DJ, et al. Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. Public Opin Q. 2012 June, 76(2): 238-64.
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48.
Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012 Mar, 172(5): 405-11.
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood). 2012 Mar, 31(3): 602-11.
Elliott MN, Haviland AM, Dembosky JW, et al. Are there differences in the Medicare experiences of beneficiaries in Puerto Rico compared with those in the U.S. mainland?. Med Care. 2012 Mar, 50(3): 243-8.
Hibbard JH, Greene J, Sofaer S, et al. An experiment shows that a well-designed report on costs and quality can help consumers choose high-value health care. Health Aff (Millwood). 2012 Mar, 31(3): 560-8.
Luft HS. Advancing public reporting through a new 'aggregator' to standardize data collection on providers' cost and quality. Health Aff (Millwood). 2012 Mar, 31(3): 619-26.
Gao GG, McCullough JS, Agarwal R, et al. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012 Feb, 14(1): e38.
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012 Jan, 21(1): 21-9.
Werner RM, Norton EC, Konetzka RT, et al. Do consumers respond to publicly reported quality information? Evidence from nursing homes. J Health Econ. 2012 Jan, 31(1): 50-61.
Zaslavsky AM. Statistical issues in reporting quality data: small samples and casemix variation. Int J Qual Health Care. 2001 Dec, 13(6): 481-8.
Schneider EC, Zaslavsky AM, Landon BE, et al. National quality monitoring of Medicare health plans: The relationship between enrollees' reports and the quality of clinical care. Med Care. 2001 Dec, 39(12): 1313-25.
Fox MH, Moore J, Zimmerman M, et al. The effectiveness of CAHPS among women enrolling in Medicaid managed care. J Ambul Care Manage. 2001 Oct, 24(4): 76-91.
Weisman CS, Henderson JT, Schifrin E, et al. Gender and patient satisfaction in managed care plans: analysis of the 1999 HEDIS/CAHPS 2.0H Adult Survey. Womens Health Issues. 2001 Sept-Oct, 11(5): 401-15.
Harris-Kojetin LD, McCormack LA, Jael EM, et al. Beneficiaries perceptions of new Medicare health plan choice print materials. Health Care Financ Rev. 2001 Fall, 23(1): 21-35.
Eisen SV, Shaul JA, Leff HS, et al. Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments. J Behav Health Serv Res. 2001 Aug, 28(3): 347-69.
Kimmerling M, Spranca M, Kanouse DE, et al. Assessing the usability and usefulness of the CAHPS Decision Helper, version 2.0. RAND. 2001 Aug
Scanlon DP, Darby C, Rolph E, et al. The role of performance measures for improving quality in managed care organizations. Health Serv Res. 2001 July, 36(3): 619-41.
Smith F, Gerteis M, Downey N, et al. The effects of disseminating performance data to health plans: results of qualitative research with the Medicare managed care plans. Health Serv Res. 2001 July, 36(3): 643-63.
Goldstein E, Fyock J. Reporting of CAHPS quality information to Medicare beneficiaries. Health Serv Res. 2001 July, 36(3): 477-88.
Weech-Maldonado R, Morales LS, Spritzer K, et al. Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care. Health Serv Res. 2001 July, 36(3): 575-94.
Bender RH, Garfinkel SA. Differences in the structure of CAHPS measures among the Medicare fee-for-service, Medicare managed care, and privately insured populations. Health Serv Res. 2001 July, 36(3): 489-508.
Morales LS, Elliott MN, Weech-Maldonado R, et al. Differences in CAHPS adult survey reports and ratings by race and ethnicity: an analysis of the National CAHPS benchmarking data 1.0. Health Serv Res. 2001 July, 36(3): 595-617.
Harris-Kojetin LD, McCormack LA, Jael EM, et al. Creating more effective health plan quality reports for consumers: lessons from a synthesis of qualitative testing. Health Serv Res. 2001 July, 36(3): 447-76.
Elliott N, Swartz R, Adams J, et al. Case-mix adjustment of the National CAHPS benchmarking data 1.0: a violation of model assumptions?. Health Serv Res. 2001 July, 36(3): 555-73.
Marshall GN, Morales LS, Elliott MN, et al. Confirmatory factor analysis of the Consumer Assessment of Health Plans Study (CAHPS) 1.0 Core Survey. Psychol Assess. 2001 June, 13(2): 216-29.
Schauffler H, Mordavsky K. Consumer reports in health care: do they make a difference?. Annu Rev Public Health. 2001 May, 22(1): 69-89.
Shaul JA, Eisen SV, Stringfellow VL, et al. Use of consumer ratings for quality improvement in behavioral health insurance plans. Jt Comm J Qual Improv. 2001 Apr, 27(4): 216-29.
Goldstein E, Cleary PD, Langwell KM, et al. Medicare managed care CAHPS: a tool for performance improvement. Health Care Financ Rev. 2001 Spring, 22(3): 101-7.
Zaslavsky AM, Zaborski LB, Ding L, et al. Adjusting performance measures to ensure equitable plans comparisons. Health Care Financ Rev. 2001 Spring, 22(3): 109-26.
Simon LP, Monroe AF. California provider group report cards: what do they tell us?. Am J Med Qual. 2001 Mar-Apr, 16(2): 61-70.
