Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-38 of 38 Bibliography Items Found
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Oct
Fowler Jr FJ, Brenner PS, Hargraves JL, et al. Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers and Systems Surveys. Med Care. 2021 Oct, 59(10): 907-912.
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214.
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165.
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112.
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948.
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631.
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552.
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
Handley SC, Bell S, Nembhard IM. A systematic review of surveys for measuring patient-centered care in the hospital setting. Med Care. 2021 March, 59(3): 228-237.
Cefalu M, Elliott MN, RD Hays. Adjustment of patient experience surveys for how people respond. Medical Care. 2021 Mar, 59(3): 202-205.
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250.
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8.
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348.
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969.
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print.
´óÏóÊÓÆµ . HCAHPS Three-State Pilot Study Analysis Results. Submitted to the Centers for Medicare and Medicaid Services. Dec. 22, 2003
Hargraves JL, Hays RD, Cleary PD. Psychometric properties of the consumer assessment of health plans study (CAHPS) 2.0 adult core survey. Health Serv Res. 2003 Dec, 38(6 pt 1): 1509-1527.
Venus PJ, Rector TS, Shah MM. Insights into problems obtaining care believed necessary as measured by the Medicaid Consumer Assessment of Health Plans Survey (CAHPS). Am J Managed Care. 2003 Dec, 9(12): 797-803.
Hibbard JH, Peters E. Supporting informed consumer health care decisions: data presentation approaches that facilitate the use of information in choice. Annu Rev Public Health. 2003 Nov, 24: 413-33.
Beebe TJ, Harrison PA, McRae JA Jr, et al. Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care and Health Outcomes (ECHO) Survey. J Health Care Poor Underserved. 2003 Nov, 14(4): 608-21.
Hays RD, Chong K, Brown JA, et al. Patient reports and ratings of individual physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys. Am J Med Qual. 2003 Sept-Oct, 18(5): 190-6.
Bender RH, Lance TX, Guess LL. Including disenrollees in CAHPS managed care health plan assessment reporting. Health Care Financ Rev. 2003 Fall, 25(1): 67-79.
Lied TR, Sheingold SH, Landon BE, et al. Beneficiary reported experience and voluntary disenrollment in Medicare managed care. Health Care Financ Rev. 2003 Fall, 25(1): 55-66.
Morales S, Weech-Maldonado R, Elliott MN, et al. Psychometric properties of the Spanish Consumer Assessment of Health Plans Survey (CAHPS). Hispanic J Behav Sci. 2003 Aug, 25(3): 386-409.
Roohan PJ, Franko SJ, Anarella JP, et al. Do commercial managed care members rate their health plans differently than Medicaid managed care members?. Health Serv Res. 2003 Aug, 38(4): 1121-34.
Lurie N, Zhan C, Sangl J, et al. Variation in racial and ethnic differences in consumer assessments of health care. Am J Manag Care. 2003 July, 9(7): 502-9.
Weech-Maldonado R, Morales LS, Elliott MN, et al. Race/ethnicity, language, and patients' assessments of care in Medicaid managed care. Health Serv Res. 2003 June, 38(3): 789-808.
Joffe S, Manocchia M, Weeks JC, et al. What do patients value in their hospital care? An empirical perspective on autonomy-centred bioethics. J Med Ethics. 2003 Apr, 29(2): 103-8.
Hibbard JH, Stockard J, Tusler M. Does publicizing hospital performance stimulate quality improvement efforts?. Health Aff (Millwood). 2003 Mar-Apr, 22(2): 84-94.
Shaller D, Sofaer S, Findlay SD, et al. Consumers and quality-driven health care: a call to action. Health Aff (Millwood). 2003 Mar-Apr, 22(2): 95-101.
Fowler FJ. Getting beyond pretests and cognitive interviews: the case for more experimental split-ballot pilot studies. In: Questionnaire Development Evaluation and Testing Methods, Bulletin of Sociological Methodology. 2003 Jan