Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-44 of 44 Bibliography Items Found
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509.
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143.
Rabah NM, Khan HA, Levin JM, et al. The association between patient rating of their spine surgeon and quality of postoperative outcome. Journal of Neurosurgery. 2020 Dec, 18: 1-7.
McKee KE, Tull A, Del Carmen MG, et al. Correlation of provider burnout with patient experience. Journal of Patient Experience. 2020 Dec, 7(6): 931-936.
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518.
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987.
Xenakis L, Quigley DD, Qureshi N, et al. Some aspects of patient experience assessed by practices undergoing Patient-Centered Medical Home Transformation are measured by CAHPS, others are not. Qual Manag Health Care. 2020 Oct, 29(4): 187-179.
Forcino RC, Thygeson M, O'Malley AJ, et al. Measuring patient-reported shared decision-making to promote performance transparency and value-based payment: assessment of collaboRATE's group-Level reliability. Journal of Patient Experience. 2020 Oct, 7(5): 742-748.
Kincaid RB. Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care: a pilot project. J Hosp Palliat Nurs. 2020 Oct, 22(5): 359-362.
Honomichl R, Katzan I, Thompson N, et al. The influence of collecting patient-reported outcome measures on visit satisfaction in rheumatology clinics. Rheumatol Advances in Practice. 2020 Sep, 4(2).
Koehler AN, Sudano LE, Ip E, et al. Patient experience of an integrated care model in a family practice clinic & FQHC. Int J Psychiatry Med. 2020 Sep, 55(5): 357-365.
Chung S, Dillon EC, Meehan AE, et al. The relationship between primary care physician burnout and patient-reported care experiences: a cross-sectional study. J Gen Intern Med. 2020 Aug, 35(8): 2357-2364.
Platonova EA, Warren-Findlow J, Paul R. The relationship between Patient-Centered Medical Home characteristics and patient dissatisfaction at a federally qualified health center. J Health Care Poor Underserved. 2020, 31(3): 1364-1378.
Locock L, Montgomery C, Parkin S, et al. How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation. J Health Serv Res Policy. 2020 Jul, 25(3): 151-161.
Lee YSH, King MD, Anderson D, et al. The how matters: How primary care provider communication with team relates to patients' disease management. Med Care. 2020 Jul, 58(7): 643-650.
Quigley DD, McCleskey SG. Improving care experiences for patients and caregivers at end of life: A systematic review. American Journal of Hospice and Palliative Medicine. 2021 Jan, 38(1): 84-93.
Brenner PS, Cosenza C, Fowler FJ, Jr. Which subject lines and messages improve response to e-mail invitations to web surveys?. Sage Journal. 2020 June, 32(4): 365-382.
Dad T, Grobert ME, Richardson MM. Using patient experience survey data to improve In-Center Hemodialysis Care: a practical review. Am J Kidney Dis. 2020 Mar, 76(3): 407-416.
Feng JY, Toomey SL, Elliott MN, et al. Factors Associated With Family Experience in Pediatric Inpatient Care. Pediatrics. March 2020, 145(3): e20191264.
Nembhard IM, Buta E, Lee YSH, et al. A quasi-experiment assessing the six-month effects of a nurse care coordination program on patient care experiences and clinician teamwork in community health centers. BMC Health Serv Res. 2020 Feb, 137.
Quigley DD, Parast L, Haas AC, et al. Differences in Caregiver Reports of the Quality of Hospice Care Across Settings. Journal of the American Geriatrics Society. 2020 June , 68(6): 1218-1225.
Young C, Chen X. Patients as consumers in the market for medicine: the halo effect of hospitality. Social Forces. 2020 Feb, 99(2): 504-531.
Dad T, Tighiouart H, Lacson E Jr, et al. Long-term clinical outcomes among responders and nonresponders to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey. Kidney Med. 2020 Feb, 2(2): 181-188.
Quigley DD, Palimaru A, Lerner C, et al. A review of best practices for monitoring and improving inpatient pediatric patient experiences. Hosp Pediatr. 2020 Feb, 54(1).
Ish D, Parker AM, Osoba OA, et al. Using natural language processing to code patient experience narratives: Capabilities and challenges. 2020 Jan
Elliott MN, Lehrman WG, Goldstein EH, et al. Hospital survey shows improvements in patient experience. Health Aff. 2010 Nov, 29(11): 2061-7.
Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1188-1204.
Zaslavsky AM, Cleary PD. Dimensions of plan performance for sick and healthy members on the Consumer Assessments of Health Plans Study 2.0 survey. Med Care. 2010 Oct, 40(10): 951-64.
Anastario MP, Gallagher PM, Rodriguez HP, et al. A randomized trial comparing mail vs in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010 Oct, 45(5 Pt 1): 1345-59.
Werner R, Stuart E, Polsky D. Public reporting drove quality gains at nursing homes. Health Aff (Millwood). 2010 Sept, 29(9): 1706-1713.
Lagu T, Hannon NS, Rothberg MB, et al. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010 Sept, 25(9): 942-946.
Palsbo SE, Diao G, Palsbo GA, et al. Case-mix adjustment and enabled reporting of the health care experiences of adults with disabilities. Arch Phys Med Rehabil. 2010 Sept, 91(9): 1339-46.
Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients' perception of care and measures of hospital quality and safety. Health Serv Res. 2010 Aug, 45(4): 1024-40.
Maeng DD, Scanlon DP, Chernew ME, et al. The relationship between health plan performance measures and physician network overlap: implications for measuring plan quality. Health Serv Res. 2010 Aug, 45(4): 1005-23.
Fongwa MN, Setodji CM, Paz SH, et al. Readability and missing data rates in CAHPS 2.0 Medicare survey in African American and white Medicare respondents. Health Outcomes Res Med. 2010 July, 1(1): e39-49.
Mittler JN, Landon BE, Cleary PD, et al. Market variations in intensity of Medicare service use and beneficiary experiences with care. Health Serv Res. 2010 June, 45(3): 647-69.
Frankenfield DL, Wei II, Anderson KK, et al. Prescription medication cost-related non-adherence among Medicare CAHPS respondents: disparity by Hispanic ethnicity. J Health Care Poor Underserved. 2010 May, 21(2): 518-43.
Hibbard JH, Sofaer S. Best practices in public reporting no. 1: how to effectively present health care performance data to consumers. ´óÏóÊÓÆµ. 2010 May/ncepcr/tools/public-reporting/guide1.html
Keenan PS, Cleary PD, O'Malley AJ, et al. Geographic area variations in the Medicare health plan era. Med Care. 2010 Mar, 48(3): 260-66.
Goldstein E, Elliott MN, Lehrman WG, et al. Racial/ethnic differences in patients' perceptions of inpatient care using the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 74-92.
Elliott MN, Lehrman WG, Goldstein EH, et al. Do hospitals rank differently on HCAHPS for different patient subgroups?. Med Care Res Rev. 2010 Feb, 67(1): 56-73.
Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation and public reporting of the HCAHPS survey. Med Care Res Rev. 2010 Feb, 67(1): 27-37.
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55.
Zweifler J, Hughes S, Lopez RA. Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks. Int J Equity Health. 2010 Jan, 9: 4.