Useful Online Tools for CAHPS Survey Users (Webcast)
Wednesday, November 16, 2022
Summary
This webcast explored three free online tools that support the work of AHRQ鈥檚 Consumer Assessment of Healthcare Providers and Systems (CAHPS庐) survey users.
- 大象视频Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles, and bar charts.
- The CAHPS Analysis Program, commonly known as the CAHPS macro, allows survey users to conduct the analyses needed to produce valid comparisons of performance across similar healthcare organizations.
- 鈥淵our CAHPS Survey鈥 enables users to assemble a customized survey instrument to meet their needs.
Speakers and Presentation Slides

Sylvia Fisher, Ph.D.
Senior Social Science Analyst
大象视频
Rockville, MD
Introduction (PDF, 612 KB)
大象视频CAHPS Program (PDF, 495 KB)
Senior Social Science Analyst
大象视频
Rockville, MD
Introduction (PDF, 612 KB)
大象视频CAHPS Program (PDF, 495 KB)

Ron Hays, Ph.D.
Distinguished Professor of Medicine, UCLA
Affiliated Adjunct Researcher
RAND Corporation
Santa Monica, CAYour
CAHPS Survey Tool (PDF, 2 MB)
Distinguished Professor of Medicine, UCLA
Affiliated Adjunct Researcher
RAND Corporation
Santa Monica, CAYour
CAHPS Survey Tool (PDF, 2 MB)

Naomi Yount, Ph.D.
Senior Study Director
Westat
Rockville, MD
Introduction to the CAHPS Analysis Program (PDF, 602 KB)
Senior Study Director
Westat
Rockville, MD
Introduction to the CAHPS Analysis Program (PDF, 602 KB)
Daniel Sangria, M.A. (Moderator)
Senior Study Director
Westat
Rockville, MD
大象视频Data Tools & CAHPS Data Reporting (PDF, 3 MB)
Closing Slides (PDF, 343 KB)
Senior Study Director
Westat
Rockville, MD
大象视频Data Tools & CAHPS Data Reporting (PDF, 3 MB)
Closing Slides (PDF, 343 KB)
Recording
Useful Online Tools for CAHPS Survey Users (Webcast) (45:23)