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This Toolkit offers evidence-based guidance to help healthcare providers make health information easier to understand and act on, make healthcare easier to navigate, and increase support for patients of all health literacy levels.  

Health Literacy Universal Precautions

This Toolkit promotes using health literacy universal precautions—the structuring of health information and services in ways that everyone can understand and use. Health literacy universal precautions call for—

• Simplifying communication and confirming understanding with everyone
• Making offices and the healthcare system easier to navigate
• Supporting people’s efforts to improve their health

Content

This Toolkit contains 23 tools designed for busy healthcare providers. Each tool (3 to 5 pages) describes concrete actions in one of these 5 areas:

• Start on the Path to Improvement
• Improve Spoken Communication
• Improve Written Communication
• Improve Self-Management and Empowerment
• Improve Supportive Systems

Additional Resources

• An implementation guide from the second edition of the toolkit: Implementing the ´óÏóÊÓƵHealth Literacy Universal Precautions Toolkit: Practical Ideas for Primary Care Practices.
• Impact case studies about use of the Toolkit.
• A .
• The archived first edition (PDF, 6 MB) and (PDF, 4.3 MB).
• Peer-reviewed articles on the Toolkit: