Module 8: Approaches to Quality Improvement (PDF, 771.7 KB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Author: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality
Module 9: Using Appreciative Inquiry with Practices (PDF, 799 KB)
Primary Author: Lyndee Knox, PhD, LA Net Community Health Resource Network
Contributing Authors: Caroline Carter, M.S., L.S.W., Starfish Practice, LLC; Beth Sommers, M.P.H., CPHQ, Oregon Rural Practice-based Research Network at Oregon Health & Science University; LeAnn Michaels, Oregon Rural Practice-based Research Network at Oregon Health & Science University
Module 10: Mapping and Redesigning Workflow (PDF, 2.7 MB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Author: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality
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Module 11: Using Root Cause Analysis to Help Practices Understand and Improve Their Performance and Outcomes (PDF, 1 MB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network; June Levine, M.S.N., B.S.N., R.N., LA Net Community Health Resource Network
Contributing Authors: Beth Sommers, M.P.H., C.P.H.Q., Oregon Rural Practice-based Research Network at Oregon Health & Science University; LeAnn Michaels, Oregon Rural Practice-based Research Network at Oregon Health & Science University; Erin Fries Taylor, PhD, MPP, Mathematica Policy Research
Module 12: An Introduction to Assessing Practices: Issues to Consider (PDF, 718.4 KB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Author: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality
Module 13: Measuring and Benchmarking Clinical Performance (PDF, 778.2 KB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Author: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality
Module 14: Collecting Performance Data Using Chart Audits and Electronic Data Extraction (PDF, 1.2 MB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Authors: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality; Melinda Davis, PhD, CCRP, Department of Family Medicine at Oregon Health and Science University
Module 15: Preparing and Presenting Performance Data (PDF, 1.2 MB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Author: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality
Module 16: Academic Detailing as a Quality Improvement Tool (PDF, 923.7 KB)
Primary Author: Lyndee Knox, Ph.D., LA Net Community Health Resource Network
Contributing Authors: Cindy Brach, M.P.P., Agency for Healthcare Research & Quality; Michael Fischer, MD, MS, Harvard Medical School and Brigham and Women鈥檚 Hospital
